Testimonials

They have great customer service. They are a no pressure dealership. I got everything I wanted!

This dealership has been my go to since 2012. and we all feel it It’s time to purchase another vehicle.. but the wife and I and family have always felt at ease going to this dealership. I always buy Camry’s. And 2026 it was time to buy another one in February. but the sales lady I used to deal with was no longer there.. I knew that ahead of time and done some research. A lot of great reviews on Mike Neal. So here we go went in met Mike Neal, and was at ease immediately by meeting him for the first time , made the deal, he showed us all the new stuff on the newer Camry’s how to operate them since our last one we had was a 2016. Explain to us the improvements of the hybrids. Again, Mike Neal and Twin City dealership thanks for staying true to what you have always been for us. As a retired person and father four it makes me feel good that even my adult childrenare all toyota customers.. We appreciate you all from Steven and Jane

I have never had anything but a good experience with this dealership. They are honest and thorough with their sales and inspections. If you bought a vehicle from them and had an inspected and it passed inspection, I can assure you that the vehicle is in at the very least good condition. They would never let anyone drive a vehicle that was unsafe. For the one person in several hundred who would complain, you need to get a life. If I have ever had the slightest issue with any vehicle, and I do mean, slight, they took care of it.Immediately. I would never blast them on the internet like a coward. Their inspections are overseen by the Missouri State Highway Patrol which assures they maintain a high standard. I have bought 5 vehicles from them and allowed them to service said vehicles. I previously never let anyone touch my vehicles due to my high standards and OCD.

Twin City Toyota is the only dealership we care to do business with. We’ve been working with them for 25+ years. The service after the sale is unmatched. Christina was great to work with. She kept at it till she found us what we wanted!

Got the vehicle in way faster than told ..great communication..tech recorded inspection performed the work in a timely manner..and shelley dickey was great

Thanks so much to Jim Kelley and Bobby. I really appreciate you guys. Thanks for all the help and thanks for selling me such a great car. ♡♡

Just purchased a 2026 Tundra and it was a great experience. Everything from our sales consultant, Lindsey to the finance manager, Arron were top notch. Picked it up yesterday, so far so good.

Amazing service! Christina took the time to understand my needs/wants in a new vehicle and made sure they were all met. She went above and beyond in helping me find my new vehicle!

Wonderful experience buying a new car. Lindsey was a great sales person that did not try to upsell or push anything we were not looking for. Highly recommend!

All questions were answered before purchase was made. Quick and simple car purchase. Very kind staff. Would do business here again.

I found a used car for my daughter I was looking for on Twin city’s website but there weren’t any pictures up yet due to the fact the car was still going through their used car check out process. I simply sent an email asking for photos and more information and Jessica contacted me back right away and then went out of her way to send me photos and give me more information. The moment it was available to look be looked at I was notified immediately by Jessica via text message and she set me up an appointment with Lindsey to finalize a deal. Long story short, the process from test drive to my daughter driving it home was very quick and simple without any hassles. They stuck to their advertised price I seen online plus the small normal dealer fees. My daughter and I are very pleased with the vehicle and how we were treated. No complaints.

I found a used car I was looking for on Twin city’s website but there wasn’t any pictures up yet due to the fact the car was still going through their used car check out. I simply sent an email asking for photos and more information they went out of their way to send me photos and gave me more information. The moment it was available to look be looked at I was notified immediately and long story short the process from test drive to driving it home was so quick and simple without any hassles.

Helped me find the car that I wanted. Quick and easy. Excellent customer service. Got me what I wanted and handed me the keys the day I showed up. Honestly, it doesn’t get easier than this. Happy that I went to Twin City!

Very pleasant experience, everyone was wonderful, and easy to work with. Will recommend this dealership to others.

I have purchased 3 vehicles there and have all my service done there. I have been very satisfied with my experience.

⭐️⭐️⭐️⭐️⭐️ Without question, this was the best car-buying experience of my life. Earlier in the day, I had been at another dealership where everything revolved around high-pressure sales tactics. It felt rushed, impersonal, and stressful. Walking into Twin City Toyota was an immediate and noticeable shift — calm, welcoming, and genuinely customer-focused. From the moment I arrived, Christina stepped in to help while Sandy was assisting another customer, and she was absolutely fantastic. There was zero pressure and no sales gimmicks — just kindness, patience, and respect. I was encouraged to take my time, browse the lot at my own pace, and was simply told, “If you want to drive anything, just let me know.” That alone set the tone for the entire experience. When Sandy joined us, it became clear very quickly why my boyfriend’s family has trusted her for over 30 years. Sandy and Christina worked seamlessly as a team and truly went above and beyond to get me into the exact car I wanted — not only the model at the top of my list, but in the perfect color I had been hoping for. At no point did I feel rushed or pushed; instead, I felt listened to, supported, and genuinely cared for. The financial team deserves just as much praise. They worked efficiently and thoughtfully to make everything come together, and they treated my purchase as if I were the number one priority of their entire day. I’ve owned three other Toyotas, and in the past the paperwork process was always long, drawn out, and an all-day commitment. This time was completely different — we started the application around 3:00 and I was still able to make my dinner plans by 5:00 PM. That kind of efficiency is rare and incredibly appreciated. I was already excited about having ToyotaCare, but I was genuinely blown away when the dealership went the extra mile and added two additional years of oil changes on top of it. From start to finish, this experience exceeded every expectation. Sandy, Christina, and the entire Twin City Toyota team made what is usually a stressful process feel easy, personal, and even enjoyable. I would absolutely return in the future and recommend Twin City Toyota without hesitation to anyone looking for a dealership that truly puts its customers first. 🚗

⭐️⭐️⭐️⭐️⭐️ Without question, this was the best car-buying experience of my life. Earlier in the day, I had been at another dealership where everything revolved around high-pressure sales tactics. It felt rushed, impersonal, and stressful. Walking into Twin City Toyota was an immediate and noticeable shift — calm, welcoming, and genuinely customer-focused. From the moment I arrived, Christina stepped in to help while Sandy was assisting another customer, and she was absolutely fantastic. There was zero pressure and no sales gimmicks — just kindness, patience, and respect. I was encouraged to take my time, browse the lot at my own pace, and was simply told, “If you want to drive anything, just let me know.” That alone set the tone for the entire experience. When Sandy joined us, it became clear very quickly why my boyfriend’s family has trusted her for over 30 years. Sandy and Christina worked seamlessly as a team and truly went above and beyond to get me into the exact car I wanted — not only the model at the top of my list, but in the perfect color I had been hoping for. At no point did I feel rushed or pushed; instead, I felt listened to, supported, and genuinely cared for. The financial team deserves just as much praise. They worked efficiently and thoughtfully to make everything come together, and they treated my purchase as if I were the number one priority of their entire day. I’ve owned three other Toyotas, and in the past the paperwork process was always long, drawn out, and an all-day commitment. This time was completely different — we started the application around 3:00 and I was still able to make my dinner plans by 5:00 PM. That kind of efficiency is rare and incredibly appreciated. I was already excited about having ToyotaCare, but I was genuinely blown away when the dealership went the extra mile and added two additional years of oil changes on top of it. From start to finish, this experience exceeded every expectation. Sandy, Christina, and the entire Twin City Toyota team made what is usually a stressful process feel easy, personal, and even enjoyable. I would absolutely return in the future and recommend Twin City Toyota without hesitation to anyone looking for a dealership that truly puts its customers first. 🚗

Xavier was very patient with us if he wasn’t sure about something he reached out to his more experienced staffed, and they were willing to help him graciously.

First time Toyota buyer. Our salesperson was Jim Kelly. Even though the car buying experience takes forever, he made it a good experience. He is a no pressure salesman and even took extra time to explain all the functions of the car and help set everything up for our needs.

Mike Neal is a humble person with good customer service

I’ve always had good luck at this dealership. I would recommend Mike Neal to anyone looking for a vehicle. He made buying a vehicle easy and stress free. I will purchase from him again.

Mike Neal made our car buying experience as low pressure as possible. Would certainly recommend to anyone.

They are wonderful to work with. They made sure everything was right, and if there was any problems, they took care of it.

Christina Kennon was awesome went above and beyond to help me make my purchase Aaron was very helpful with doing the financing I will definitely recommend

The salesman and the sales manager were very informative and pleasant to work with. I felt that it was a no hassle experience. I would recommend checking them out for yourself.

This is a great dealership that really arrives to make the customer happy. Bradlee is a great salesman and Steve really took care to make sure the 2021 Elantra I bought was the best it could be. I would highly recommend this dealership for any car purchase. They truly care about the cars/trucks they sell and their customers satisfaction.

Working with Mike N was absolutely great. I never had any trouble, he always explained things in a way that made me understand and not feel overwhelmed. It was a welcoming and seamless purchase and I would recommend him to anyone! Thanks a bunch!

Had an amazing experience at Twin City toyota thanks to Mike Neal! He was amazing. He always kept me in the loop, explained things well, I never felt pressured. Changed my mind a few times on what I wanted as a vehicle and he just rolled with it without issues. I would highly recommend him to any of my family or friends.

I really don't think 5 stars is enough for my experience with Twin City Toyota. I really WAS NOT planning to purchase a new car, I was just looking around seeing what my options were. However, after meeting with Mike Neal a sales associate, things started to change. He asked me all the right questions concerning my visit and before too long I was test driving a Toyota Rav 4. I was not pressured, and he said take your time and I did. I stopped at an area not far away from Twin City and opened the hood to view the engine, I also backed a distance away and viewed the SUV from a distance on all sides. I also drove on the highway back to Twin - City, He of course asked, " so how did it go? " I said let's talk about my purchasing this vehicle, it didn't take long, and we reached an agreement. I can't say enough about Mike, he answers all of your questions, and mentions specifics that lets you know, that he wants to make sure your content. Everyone else from Alishah in financing to Michele the cashier, made me feel right at home. I was conducting business with new friends I had just made and have nothing but positive things to say about each of them!! Each one of them are not only an asset to Twin City Toyota, but to Toyota itself! I feel fortunate to have conducted important business to such a well - prepared staff!

I recently purchased a cash car from Twin City Toyota and the sales staff was so considerate and forthcoming in particular Christina Kennon salesperson. They treated us like we purchased the most expensive vehicle on the lot. They also delivered the vehicle the next day almost two hours away!! They have got a lifelong customer for sure.

We had a great experience buying a new Toyota Sienna from Twin City Toyota! Mike Neal was a great salesman and never pushed us to buy anything we didn't want. He was also very informative and able to answer all of our questions. We were very pleased with our experience here!

We recently bought a Corolla Cross from twin city. It was a great experience. Christina was fantastic to work with. It was truly hassle free.

Excellent dealership with an outstanding salesman Mike Neal. Unlike several other Toyota dealers we contacted that didn't know and didn't care if or when they could order the Toyota we wanted or what the price would be this salesman listened to not only what we wanted but how we wanted to buy by ordering what we wanted. We had given up on the other dealerships and fully intended to buy a Honda Pilot until a family member referred us to Twin City Toyota and Mike Neal specifically. He was responsive without ever pressuring us and is the sole reason we ended up with the Toyota we wanted. HIGHLY RECOMMEND Twin City Toyota and Mike Neal.

Excellent dealership with an outstanding salesman in Mike Neal. Unlike several other Toyota dealers we contacted, this salesman listened to not only what we wanted but how we wanted to buy it and made it happen. We had given up on the other dealerships and fully intended to buy a Honda Pilot until a family member referred us to Twin City Toyota and to salesman Mike Neal specifically. He was very responsive without ever pressuring us and is the sole reason we ended up buying a Toyota instead of the Honda. Highly recommend Twin City Toyota and Mike Neal

I recently purchased my second Toyota Sequoia from Twin City Toyota, and I couldn’t be more pleased with the experience. Christina was absolutely outstanding from start to finish. She took the time to understand exactly what I wanted. Her knowledge of the Sequoia’s features and capabilities made the decision process so much easier. What really stood out was Christina’s patience—she answered every question thoroughly and made sure I felt confident at each step. There was zero pressure, just genuine support. The price discussion, and the final paperwork were all handled smoothly and professionally. Thanks to Christina, buying my Sequoia was stress-free and enjoyable. I highly recommend both Christina and the dealership to anyone looking for an exceptional car-buying experience.

Christina Kennon is the best salesperson I have ever delt with. She went the extra mile to be sure I had the new RAV4 I wanted. She is very professional and truly a good person!